Brand | Breville |
---|---|
Model Number | BES870XL |
Colour | Brushed Stainless Steel |
Product Dimensions | 35.05 x 31.75 x 40.39 cm; 10.43 Kilograms |
Capacity | 1.81 Kilograms |
Volume Capacity | 2 liters |
Power/Wattage | 1600 watts |
Voltage | 120 |
Material | Stainless Steel |
Auto shut-off | Yes |
Special Features | Manual |
Item Weight | 10.4 kg |
To see product details, add this item to your cart.
Ships from: Amazon.ca Sold by: Amazon.ca
To see product details, add this item to your cart.
Ships from: Amazon Sold by: Warehouse Deals
Image Unavailable
Colour:
-
-
-
- To view this video, download Flash Player
- 7 VIDEOS
Breville Barista Express Espresso Machine, Brushed Stainless Steel, BES870XL
Purchase options and add-ons
Brand | Breville |
Capacity | 1.81 Kilograms |
Colour | Brushed Stainless Steel |
Product Dimensions | 12.5D x 12.6W x 13.1H Centimetres |
Special feature | Manual |
Coffee Maker Type | Espresso Machine |
Material | Stainless Steel |
Filter type | Reusable |
Style | the barista express |
Specific uses for product | Espresso |
About this item
- Note: 1)Too coarse a grind, too little coffee, or insufficiently tamping the grounds before brewing can all lead to inadequate pressure for a proper brew. 2)It is important to note that the amount of espresso extracted will vary depending on the grind size and amount and reprogramming may be needed when the size and amount are adjusted
- The Breville Barista Express delivers third wave specialty coffee at home using the 4 keys formula and is part of the Barista Series that offers all in one espresso machines with integrated grinder to go from beans to espresso in under one minute
- Dose Control Grinding: Integrated precision conical burr grinder grinds on demand to deliver the right amount of freshly ground coffee directly into the portafilter for your preferred taste with any roast of bean
- Optimal Water Pressure: Low pressure pre-infusion gradually increases pressure at the start and helps ensure all the flavors are drawn out evenly during the extraction for a balanced tasting cup. Grind Settings: 16 precision grind settings
- Precise Espresso Extraction: Digital temperature control (PID) delivers water at precisely the right temperature, ensuring optimal espresso extraction
- Manual Microfoam Milk Texturing: The powerful steam wand performance allows you to hand texture microfoam milk that enhances flavor and enables creation of latte art
- Espresso Machine with Grind Size Dial: Simple and intuitive, giving you control over the grind size no matter what type of bean you're grinding
- Espresso Maker with built-in Coffee Grinder: Innovative grinding cradle allows any at home barista to grind directly into the espresso portafilter for the perfect espresso
- Accessories: Razor Dose Trimming Tool, 54mm Stainless Steel Portafilter, 1 & 2 cup Single & Dual Wall Filter Baskets, Coffee Scoop, Integrated Tamper, Stainless Steel Milk Jug, Cleaning disc, tablets, brush tool & Allen Key, Water Filter & Filter Holder
- Warranty: 1 Year Limited Product Warranty; Power: 1600 Watts; Voltage: 120 Volts
Customer ratings by feature
Frequently bought together
Compare with similar items
This Item Breville Barista Express Espresso Machine, Brushed Stainless Steel, BES870XL | Recommendations | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -20% $799.99$799.99 List: $999.99 | $1,989.99$1,989.99 | -20% $359.99$359.99 List: $449.99 | $999.97$999.97 | $899.99$899.99 |
Delivery | Get it by Friday, Mar 22 | Get it by Friday, Mar 22 | Get it by Friday, Mar 22 | Get it by Friday, Mar 22 | Get it by Friday, Mar 22 |
Customer ratings | |||||
Flavour | 4.6 | 4.7 | 4.4 | 4.2 | 4.4 |
Blending power | 4.6 | 4.6 | 4.5 | 3.9 | 4.3 |
Easy to use | 4.2 | 4.5 | 4.4 | 3.5 | 4.0 |
Easy to clean | 4.5 | — | 4.2 | 4.0 | — |
Sold by | Amazon.ca | Canada Exclusive | Amazon.ca | Amazon.ca | Amazon.ca |
capacity | 64 ounces | 100 milliliters | 47 ounces | 2 liters | 56 ounces |
material | Stainless Steel | Titanium | Stainless Steel | Stainless Steel | — |
input interface | dial | touch screen | buttons | buttons | buttons |
wattage | 1600 watts | 1250 watts | 1560 watts | 1600 watts | 1550 watts |
model name | The Breville Barista Express | De'Longhi Dinamica Plus Connected Fully Automatic Espresso Machine | the Bambino™ | the Barista Express® Impress Brushed Stainless Steel | De'Longhi EC9255M La Specialista Arte Evo Espresso Machine with Cold Brew |
weight | 23 pounds | 23.3 pounds | 19 grams | 14.3 pounds | 21.5 pounds |
What do customers buy after viewing this item?
- BREVILLE BAMBINO ESPRESSO MACHINE 47 fl. oz, Stainless steelFREE Shipping by AmazonGet it by Friday, Mar 22
- De'Longhi Stilosa Manual Espresso Machine, Latte & Cappuccino Maker, 15 Bar Pump Pressure + Manual Milk Frother Steam Wand, Black / Stainless, EC260BKFREE Shipping by AmazonGet it by Friday, Mar 22
From the manufacturer
Kitchen appliances designed to inspire people to produce perfect food and beverage results in their own homes with ease. From espresso machines to food processors, the innovation in each appliance delights. Breville makes the process a pleasure and the end result perfect, every time.
The Barista Express Espresso Machine by Breville, BES870BSS1BCA1
With a built-in Conical Burr Grinder and Dose Control.
Create great tasting espresso – from bean to cup – in less than a minute. The Barista Express allows you to grind the beans right before extraction, and its interchangeable filters and a choice of automatic or manual operation ensure authentic café style results in no time at all.
The 4 keys formula for third wave specialty coffee at home:
- Rich, full flavour
- Perfectly balanced taste
- Irresistible body
- Silky, velvety mouthfeel
The 4 keys formula for third wave specialty coffee at home.
|
|
|
|
---|---|---|---|
1. Rich, full flavourFull-bodied coffee with rich and complex flavours is created using the right dose of 19-22g of freshly ground beans. This dose allows the coffee to fully express the incredible aroma, intense flavours and distinctive character of the coffee, for a true cafe quality result. Anything less than the optimal dose results in a weak and watery taste experience. |
2. Perfectly balanced tasteSweet, delicious and nuanced flavour notes begin with precise control over water temperature. Digital temperature control (PID) technology precisely controls water temperature for a perfectly balanced coffee extraction, giving you the control and consistency for delicious tasting coffee every time. |
3. Irresistible bodyAn opulent, creamy and caramel-coloured espresso starts with low pressure pre-infusion that soaks the grinds, allowing water to pass evenly through the coffee during the high pressure (9 bar) extraction process, delivered via our 15 bar Italian pump. This results in a rich, sweet and viscous espresso. |
4. Silky, velvety mouthfeelSavour the silky taste and velvety mouthfeel of true microfoam milk. The milk is steamed with pressure that creates thousands of tiny bubbles, enhancing flavour and mouthfeel, while the temperature brings out the milk’s sweetness, exciting your taste buds, for a harmonious blend of rich, sweet milk and syrupy, golden espresso. |
Special Features of the Barista Express
|
|
|
|
---|---|---|---|
Built-in Conical GrinderThe in-built conical burr grinder allows you to grind only what you need directly into the portafilter. It's fully adjustable in grind size and dose, so you can tweak to taste. |
Thermocoil Heating SystemOur Barista Express espresso machine uses a thermocoil heating system that is essentially a cast aluminium block, around a stainless steel tube. This gives you a quick heat up time and also a really clean taste. |
Micro-foam Milk TexturingThe steam wand performance allows you to hand texture micro-foam milk that enhances flavour and enables creation of latte art. |
Volumetric ControlsPre-set single or double shot settings can be programmed to customize your shot volume. Low Pressure pre-infusion gradually increases pressure at the start for a more even extraction. |
the Bambino Plus | the Infuser | the Barista Express | the Barista Touch | the Dual Boiler | the Oracle | |
---|---|---|---|---|---|---|
Customer Reviews |
4.5 out of 5 stars
129
|
4.5 out of 5 stars
2,607
|
4.5 out of 5 stars
23,167
|
4.4 out of 5 stars
220
|
3.9 out of 5 stars
397
|
4.2 out of 5 stars
264
|
Interface | Button Control | Analog Gauge Button Control | Analog Gauge Button Control | Swipe & Select Touch Screen | Analog Gauge Button Control | LCD Screen; Button Control |
Hands on like a barista | ✓ | ✓ | ✓ | |||
Cafe Quality Microfoam | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Precise Milk Temperature, Automatically | ✓ | ✓ | ✓ | |||
Built-In Grinder | ✓ | ✓ | ✓ | |||
Compact Footprint | ✓ | ✓ | ✓ | |||
3 Second Heat Up | ✓ | ✓ | ||||
Good for Entertaining | ✓ | ✓ | ✓ |
Looking for specific info?
Product information
Technical Details
Additional Information
ASIN | B00CH9QWOU |
---|---|
Customer Reviews |
4.5 out of 5 stars |
Best Sellers Rank | #6,236 in Home (See Top 100 in Home) #2 in Semi-Automatic Espresso Machines |
Date First Available | April 25 2013 |
Manufacturer | Breville |
Place of Business | TORRANCE, CA 90501, US |
Feedback
Product description
The barista express from bean to espresso in under a minute create great tasting espresso in less than a minute. The barista express allows you to grind the beans right before extraction, and its interchangeable filters and a choice of automatic or manual operation ensure authentic café style results in no time at all.
Top Brand: Breville
Customer reviews
Reviews with images
-
Top reviews
Top reviews from Canada
There was a problem filtering reviews right now. Please try again later.
Here's the review below I also used and I purchased those additions he mentioned all at once and it was super helpful and it made the experience so much smoother!
1. I am a guy, who knew nothing about espresso machines before this. I am very mechanically inclined and don't usually read instructions. This was different - this machine is NOT self-explanatory and you NEED to read the instructions (which are well written, and even include a troubleshooting section). Don't get frustrated with this machine until/unless you have read (all) the instructions.
2. This is not a 'stand-alone' purchase ... this machine costs around $500 (give or take), you need to invest another $100 right from the start (preferably at the same time) to get the most out of it, enjoy it to the fullest, and not get unreasonably frustrated by making your own lattes and mochas.
3. The other things you REALLY should order at the same time (and all are available on Amazon) are:
a. ($29) 100-pack disposable 20oz. cups with lids and sleeves (sold by Yes!fresh). Trust me, you want to get these. It's only $0.29 per cup and are far more convenient that trying to clean out a million dirty coffee cups from your car/office each week. These are worth twice what they cost in the long run. And when your friends are over, you need not 'loan' them a nice coffee cup to go (which you may never see again) - just give them a paper cup to take with them.
b. ($5-15 for 25 oz. / $20-30 for 64 oz.) Torani syrups and sauces, AND the pump tops that go with them (always sold separately). IF you drink the same thing on a regular basis (like I do) such as a white chocolate peppermint mocha, buy the 64 oz. white chocolate sauce and not the smaller 25 oz. bottle.
c. ($14) Amazon Basics Cotton Washcloth - 24 pack - grey (the grey matches the espresso machine, but the color doesn't matter). Again, trust me, you want a nicely folded stack of these sitting next to the machine - you will use 1 each time you make espresso, and then it will be dirty and needs to be washed. At my house (3 people using the machine) we bought two 24-packs because we make so much coffee - two 24-packs is not too many for our house (I'm thinking about buying a third pack).
d. ($10 for pair of single shot size, $15 for pair of double shot size) Set of double-walled espresso shot glasses. Do NOT buy the rounded ones (ie: Cutehom espresso coffee cups) because they will not pour very well and drip all over the place (down the side) each time - very frustrating. Buy the JoyJolt Javaah Double Walled Espresso Glasses instead - you'll be glad you did in the long run. And, if you're planning to make mostly double-shot lattes/mochas, buy a set of Dragon Glassware 6 oz Espresso Cups (also double-walled) so that you don't have to keep fidgeting with the single shot cups to keep them in the right spot under the coffee dispenser. It's important to buy double-walled glasses for two reasons. First, it keeps the espresso hot while you're steaming your milk, second, it keeps you from burning your fingers when pouring the espresso into your coffee cup.
e. ($15) Breville BCB100 Barista-Style Coffee Knock Box. Again, TRUST me, you want this right next to your machine - the coffee grounds will start piling up quickly and you don't want your portafilter anywhere near a garbage can. This thing is a must.
4. Space requirements: This machine (and all that you want to go with it) will take some counter space - allow AT LEAST 34-inches of counter width to accommodate - slightly more is even better. You will from my picture, this is a 34-inch setup, and there is no room to spare.
5. Making espresso. After you read the instructions, here are some tips that they don't include to help avoid frustration:
a. When the beans are grinding, lightly knock on the top of the hopper lid (just like knocking on a door) so that the beans keep feeding down to the grinder (sometimes they get hung up - a light knock each time keeps this from happening). Do NOT overfill the portafilter (after tamping) or it will jam coffee grounds into the water outlet and could possibly damage the portafilter or locking guide. After the grounds are tamped down in the filter cup, the silver part of the tamper should be just hidden beneath the rim of the portafilter (the machine includes a tool you can use if you accidentally overfill the filter cup, but after a short while, you'll figure out how much to grind each time and the tool will not be necessary).
b. You ALWAYS want to watch the pressure gauge when making espresso. It NEEDS to be in the dark grey area of the pressure gauge (and ideally in/near the middle of the grey area) during the brew cycle, otherwise you are not making good espresso - rather, you are making either watered down espresso (not enough pressure) or not enough espresso which is too rich (too much pressure). There are two key things that affect pressure: the fineness at which the coffee is ground (which is adjustable) and the volume of grounds in the portafilter (also adjustable). Although there is a one or two shot size setting, I have found it best to do two, 1-shot grinds, tamping down the grounds in-between each single-shot grind. I have the grind (volume) setting on the 4th click setting, and I have the grind (fineness) setting on either 2 or 3 (play around and see what gives you the best results). IF the pressure is too low, then either your coffee is ground too coarsely, or your have not tamped it down tight enough, or the filter is not filled with enough coffee grounds, or a combination of any/all of these things. IF the pressure is too high, then either your coffee is ground too finely, or you have tamped down the grounds too hard (tightly), or a combination of the two.
c. IF using two, single-shot espresso glasses to collect a double-shot brew, keep an eye on them during the brew cycle and make sure they are centered under the espresso being dispensed (this can be avoided by using a double-shot size collection cup).
d. IF making a mocha or other syrup/sauce drink, pre-mix the espresso and syrup in the glass and stir thoroughly before adding the steamed milk.
e. Steaming milk is 1/2-art, and 1/2-science (seriously), and it does not come naturally. If you've never worked at a coffee shop and been trained to steam milk, do yourself a favor and watch a few good (short) YouTube videos on the proper way to steam milk. You will THANK yourself for taking 5-10 minutes on You Tube and learning the proper way to steam milk (and things to avoid). Understanding the steaming process will allow you to control the amount of foam on top and not make big mess.
f. Before you steam your milk, VENT the steam wand to remove the residual water from the boiler line (you don't want a few teaspoons of water in your milk). Vent the line, then turn the steam off ... wait 5 full seconds ... then insert the steam wand into the milk, then turn the steam back on. Hold the handle with your left hand, and place your right hand underneath the stainless steel milk steaming cup, when the cup is too hot for your right hand to touch (I mean really to hot to hold), keep the steam wand in and start counting along with the pump (which sounds like a metronome in the background ... dit ... dit ... dit ... dit ...). For a semi-hot latte/mocha keep the steam wand in the milk for 30 double-dits (don't start counting until after you can non longer touch the bottom with your right hand ... "and-one, and two, and three" and so on until you get to 30 (the equivalent of 60 single dits). For hot (but still drinkable) count to 40 double-dits, and for very-hot, 50 double-dits. Anything above 60 and you risk burning the milk (which will ruin the flavor and you will need to toss it out and start over). When finished, turn the steam off, and remove the steam wand from the milk about 3-5 seconds before it finishes blowing steam (to avoid having milk sucked back up into the steam line).
g. After you steam your milk, VENT the steam wand again to remove any milk that inadvertently got sucked up into the steam wand line and prevent any from making its way into the boiler. IF milk makes its way back into the boiler unit (because you failed to vent the line after use) you will DESTROY the boiler (permanently), in that, the milk cannot be cleaned out, will burn during the next use, and every cup of milk you steam in the future will have a burnt-milk smell/flavor - yuck! DO yourself a favor and vent the steam line religiously after each use - and make sure others who use your machine know that they can ruin it if they don't do so also! (there goes $500!)
h. The bottom tray is easy to remove, empty and clean (comes apart in 3 pieces). You should empty this every 2-4 days of use because it fills up despite you not pouring liquid into it - reason is, each time you finish using the steam wand or hot water dispenser, the machine auto-vents out the line from the boiler into the bottom tray (sneaky little devil) ... so even though you don't realize it, it's filling up a little with each use. (Fun fact - the hot water dispenser can be used for instant hot water to make tea!).
Here's the review below I also used and I purchased those additions he mentioned all at once and it was super helpful and it made the experience so much smoother!
1. I am a guy, who knew nothing about espresso machines before this. I am very mechanically inclined and don't usually read instructions. This was different - this machine is NOT self-explanatory and you NEED to read the instructions (which are well written, and even include a troubleshooting section). Don't get frustrated with this machine until/unless you have read (all) the instructions.
2. This is not a 'stand-alone' purchase ... this machine costs around $500 (give or take), you need to invest another $100 right from the start (preferably at the same time) to get the most out of it, enjoy it to the fullest, and not get unreasonably frustrated by making your own lattes and mochas.
3. The other things you REALLY should order at the same time (and all are available on Amazon) are:
a. ($29) 100-pack disposable 20oz. cups with lids and sleeves (sold by Yes!fresh). Trust me, you want to get these. It's only $0.29 per cup and are far more convenient that trying to clean out a million dirty coffee cups from your car/office each week. These are worth twice what they cost in the long run. And when your friends are over, you need not 'loan' them a nice coffee cup to go (which you may never see again) - just give them a paper cup to take with them.
b. ($5-15 for 25 oz. / $20-30 for 64 oz.) Torani syrups and sauces, AND the pump tops that go with them (always sold separately). IF you drink the same thing on a regular basis (like I do) such as a white chocolate peppermint mocha, buy the 64 oz. white chocolate sauce and not the smaller 25 oz. bottle.
c. ($14) Amazon Basics Cotton Washcloth - 24 pack - grey (the grey matches the espresso machine, but the color doesn't matter). Again, trust me, you want a nicely folded stack of these sitting next to the machine - you will use 1 each time you make espresso, and then it will be dirty and needs to be washed. At my house (3 people using the machine) we bought two 24-packs because we make so much coffee - two 24-packs is not too many for our house (I'm thinking about buying a third pack).
d. ($10 for pair of single shot size, $15 for pair of double shot size) Set of double-walled espresso shot glasses. Do NOT buy the rounded ones (ie: Cutehom espresso coffee cups) because they will not pour very well and drip all over the place (down the side) each time - very frustrating. Buy the JoyJolt Javaah Double Walled Espresso Glasses instead - you'll be glad you did in the long run. And, if you're planning to make mostly double-shot lattes/mochas, buy a set of Dragon Glassware 6 oz Espresso Cups (also double-walled) so that you don't have to keep fidgeting with the single shot cups to keep them in the right spot under the coffee dispenser. It's important to buy double-walled glasses for two reasons. First, it keeps the espresso hot while you're steaming your milk, second, it keeps you from burning your fingers when pouring the espresso into your coffee cup.
e. ($15) Breville BCB100 Barista-Style Coffee Knock Box. Again, TRUST me, you want this right next to your machine - the coffee grounds will start piling up quickly and you don't want your portafilter anywhere near a garbage can. This thing is a must.
4. Space requirements: This machine (and all that you want to go with it) will take some counter space - allow AT LEAST 34-inches of counter width to accommodate - slightly more is even better. You will from my picture, this is a 34-inch setup, and there is no room to spare.
5. Making espresso. After you read the instructions, here are some tips that they don't include to help avoid frustration:
a. When the beans are grinding, lightly knock on the top of the hopper lid (just like knocking on a door) so that the beans keep feeding down to the grinder (sometimes they get hung up - a light knock each time keeps this from happening). Do NOT overfill the portafilter (after tamping) or it will jam coffee grounds into the water outlet and could possibly damage the portafilter or locking guide. After the grounds are tamped down in the filter cup, the silver part of the tamper should be just hidden beneath the rim of the portafilter (the machine includes a tool you can use if you accidentally overfill the filter cup, but after a short while, you'll figure out how much to grind each time and the tool will not be necessary).
b. You ALWAYS want to watch the pressure gauge when making espresso. It NEEDS to be in the dark grey area of the pressure gauge (and ideally in/near the middle of the grey area) during the brew cycle, otherwise you are not making good espresso - rather, you are making either watered down espresso (not enough pressure) or not enough espresso which is too rich (too much pressure). There are two key things that affect pressure: the fineness at which the coffee is ground (which is adjustable) and the volume of grounds in the portafilter (also adjustable). Although there is a one or two shot size setting, I have found it best to do two, 1-shot grinds, tamping down the grounds in-between each single-shot grind. I have the grind (volume) setting on the 4th click setting, and I have the grind (fineness) setting on either 2 or 3 (play around and see what gives you the best results). IF the pressure is too low, then either your coffee is ground too coarsely, or your have not tamped it down tight enough, or the filter is not filled with enough coffee grounds, or a combination of any/all of these things. IF the pressure is too high, then either your coffee is ground too finely, or you have tamped down the grounds too hard (tightly), or a combination of the two.
c. IF using two, single-shot espresso glasses to collect a double-shot brew, keep an eye on them during the brew cycle and make sure they are centered under the espresso being dispensed (this can be avoided by using a double-shot size collection cup).
d. IF making a mocha or other syrup/sauce drink, pre-mix the espresso and syrup in the glass and stir thoroughly before adding the steamed milk.
e. Steaming milk is 1/2-art, and 1/2-science (seriously), and it does not come naturally. If you've never worked at a coffee shop and been trained to steam milk, do yourself a favor and watch a few good (short) YouTube videos on the proper way to steam milk. You will THANK yourself for taking 5-10 minutes on You Tube and learning the proper way to steam milk (and things to avoid). Understanding the steaming process will allow you to control the amount of foam on top and not make big mess.
f. Before you steam your milk, VENT the steam wand to remove the residual water from the boiler line (you don't want a few teaspoons of water in your milk). Vent the line, then turn the steam off ... wait 5 full seconds ... then insert the steam wand into the milk, then turn the steam back on. Hold the handle with your left hand, and place your right hand underneath the stainless steel milk steaming cup, when the cup is too hot for your right hand to touch (I mean really to hot to hold), keep the steam wand in and start counting along with the pump (which sounds like a metronome in the background ... dit ... dit ... dit ... dit ...). For a semi-hot latte/mocha keep the steam wand in the milk for 30 double-dits (don't start counting until after you can non longer touch the bottom with your right hand ... "and-one, and two, and three" and so on until you get to 30 (the equivalent of 60 single dits). For hot (but still drinkable) count to 40 double-dits, and for very-hot, 50 double-dits. Anything above 60 and you risk burning the milk (which will ruin the flavor and you will need to toss it out and start over). When finished, turn the steam off, and remove the steam wand from the milk about 3-5 seconds before it finishes blowing steam (to avoid having milk sucked back up into the steam line).
g. After you steam your milk, VENT the steam wand again to remove any milk that inadvertently got sucked up into the steam wand line and prevent any from making its way into the boiler. IF milk makes its way back into the boiler unit (because you failed to vent the line after use) you will DESTROY the boiler (permanently), in that, the milk cannot be cleaned out, will burn during the next use, and every cup of milk you steam in the future will have a burnt-milk smell/flavor - yuck! DO yourself a favor and vent the steam line religiously after each use - and make sure others who use your machine know that they can ruin it if they don't do so also! (there goes $500!)
h. The bottom tray is easy to remove, empty and clean (comes apart in 3 pieces). You should empty this every 2-4 days of use because it fills up despite you not pouring liquid into it - reason is, each time you finish using the steam wand or hot water dispenser, the machine auto-vents out the line from the boiler into the bottom tray (sneaky little devil) ... so even though you don't realize it, it's filling up a little with each use. (Fun fact - the hot water dispenser can be used for instant hot water to make tea!).
Step 1- WEIGH YOUR COFFEE! To get a perfect double shot of grounds into the hopper, you MUST have between 16-17 grams of ground coffee. If you don't have, you will not get a consistent cup of espresso. That means you set your courseness to what you prefer, then set the amount untill you get 16-17g. I use a small weigh scale, weigh the hopper then add the grounds. Once you get the desired weight of coffee, pack it down with 30 lbs of pressure.
Step 2- The manual says it comes pre programmed for 2oz or 1/4 cup of dispensed water but it doesn't . you are going have to program the output. What I did was after I packed down the 16g of ground coffee and placed the dispenser in the group head, I placed a larger cup with a 1/4 measuring cup resting on the top. Hit the program button once, which will make the cup size selection lights blink. The I hit the two cup option. Once the machine started to drip into the measuring cup, I immediately started the timer. As soon as the measuring cup was full, I pressed the 2 cup selection again (which then programmed the amount of fluid) then hit the timer. This is where you need to waste a bit of coffee beans.
According to MOST information out there, in order to get a good double shot of espresso, you need to get a 23-30 second brew for 2oz of espresso. While doing step 2, you need to time your shot. If you are getting less then 23 seconds, your coffee is ground too course and it needs to be adjusted down. If you are getting a longer brew time or the guage reads above the espresso range, you coffee is too finely ground. I adjusted 1 stop either way until it was 16.5 g, 2oz double shot in 26 seconds.
this seems difficult but all in all, it took me 7 shots to get it down to a science.
Top reviews from other countries
Al ser una maquina de "Termoblock" (de temperatura ajustable) equipada con PID, la temperatura del grupo permanecerá estable electrónicamente, por lo tanto no será necesario hacer "flush" antes de hacer un espresso como en las maquinas equipadas con caldera; el inconveniente de no tener caldera es que no es posible hacer una extracción y cremar leche a la vez, pero al ser un equipo destinado para hogar eso no debe representar problema.
La calidad de espresso que entrega el equipo es SOBRESALIENTE si está correctamente calibrada, dando tazas muy equilibradas. Hablando de calibración, el punto débil de este equipo es precisamente el molino, que a pesar de tener muchísimos ajustes es "de pasos", es decir, se tiene que ir de nivel de molido 1 al 2 sucesivamente sin poder usar niveles intermedios lo que al final hace que algunas tazas no queden perfectas pero infinitamente mejor que de cualquier cafetería de cadena.
Siguiendo con el tema de la calibración, deben tener en cuenta que el equipo se debe calibrar EN CADA USO (molido y/o tiempo de extracción) a menos que la temperatura y la humedad se mantengan constantes por días (lo cual es imposible). He observado algunos "reviews" que se quejan que la máquina o el manómetro no funcionan correctamente, el error es ¡DEBIDO A LA CALIBRACIÓN!, no es problema de la máquina. Cada que se cambia el grano, incluso la misma bolsa pasados días se debe re-calibrar.
Si quieren facilitar o casi omitir el proceso de calibración, pueden usar las canastillas presurizadas de doble pared que vienen incluidas con la máquina a expensas de la calidad final de la taza.
El mantenimiento es extremadamente sencillo pero se debe tomar muy en cuenta y considerar los gastos asociados: Personalmente hago unos cuantos back-flushes cada fin de semana para mantener el grupo limpio y ya que el molino NO ES "sin retención" lo aspiro cada cambio de bolsa para extraer restos de granos y molienda vieja. También eventualmente el LED de Clean/Descale se mantendrá encendido o parpadeará y se deberá proceder a limpiar la ducha con una pastilla (incluida) o descalcificar el sistema con el polvo descalcificador (incluido). Otra cosa a tomar en cuenta es que se debe cambiar el filtro de resina cada 3 meses, pero al usar agua embotellada que es mucho menos dura que la del grifo puedes espaciar el cambio.
Updating my rating since they rushed a technician from another city. He worked tirelessly until it was fixed. Appreciate the urgency and the extra mile (pun intended) the seller went to help. I am happy with how they supported and resolved the problem.
Turns out the machine didn't need a step-down converter since it needed 250V input and India supports it. It only needed a pin converter for an Australian power plug. I went by a review, ordered a step down and ran the machine alongwith it, which is what was giving machine half the power to operate and hence it didn't pump any water. So please check the details of inputs required for the model you order. Fun fact: The input requirements are also embossed on the base of power plug.
-----------------------------------------------------------------
Old Feedback (26-Dec-23):
Having removed all tags and packaging, followed all startup instructions with a step-down converter (for usage in India). After power-on we tried to run water through head, wand and steamer. None of them would dispense water. and there is no customer support available in India.
Notes: Make sure to keep up with all the regular maintenance. Ever day after I've made my coffee, I wipe the steam wand, purge it, then wipe again. Make sure to get into all the crevices around the tip and you'll never need to use the pin to clean out the tip. Once I've done that and poured my steamed milk, I purge the showerhead by pulling one shot into the empty mug (no filters). This keeps the showerhead clean of coffee debris and keeps the coffee tasting pure.
REMEMBER TO CHANGE YOUR WATER FILTERS. The filters should be changed every 60 uses or 2 months, whichever comes first. This wolill reduce how often you need to descale the machine, prolong it's useful life and provide better tasting coffees. You will still need to descale the machine every so often. The manual included is very helpful for keeping up with the maintenance (as well as pulling shots, making drinks and other useful tips) and you can also find instructions on their website should you misplace the manual. Gold tone makes pretty inexpensive replacement filters specific to this machine and they're available here on Amazon. I use them and am pretty happy with the results.
Do not let the water run out. Ever. This could cause serious damage to the machine. If you forget once or twice, you'll probably be just fine but check the water reservoir at least 1-2 times per week.
Clean the machine parts at least once a week. You may need to empty and rinse the drip tray 1-2 times a week (depending on frequency of use) but take it out and hand wash at least once a week. This is a good time to wash the tools and tool bin as well. Also, dont forget to take the coffee filters out of the portafilter and wash those as well. Over time, residue can build up underneath there. Also, the spouts in the portafiler twist off so you can clean them better. Clean out your parts, get in those crevices regularly and you'll be just fine.
Don't forget to clean the hopper and grinder. You should clean it out every time you switch to a new bean or at least every few pounds of coffee. The instructions in the manual are pretty easy and straight forward. I also use a clean, dry towel to wipe any remaining coffee and oils from both the grinder parts and the hopper. Do not wash in warm water as you could risk it not drying well and rusting or not being lubricated enough and over heating. Just use the included brush and clean, dry paper towels. You could also vacuum out residual coffee from the grinder to assist in cleaning, but I don't usually need to.
Also, remember that the stainless exterior is stainless plating. This means it can wear over time and not look as nice. The best way to handle this is to wipe it down with a damp cloth (once daily then more detailed once a week) and follow it up by drying it with a clean towel. This will prolong the exterior appearance. Also during your weekly cleaning, be sure to look under where the coffee and steam come out and clean around there. Milk, coffee and residue steam can splatter and build up so be sure to clean it as well.
The weekly cleaning sound intensive but really takes maybe 5 minutes.
Common issues: Keep in mind certain o-rings will need to be replaced over time. This is noted by Breville in the manual and on the website. There are two main places where you need to replace these: around the tip of the portafilter (where the spouts connect) and where the portafilter connects to pull shots.
Another common issue is that the machine will make a loud "buzzing" sound and/or leak water out of the bottom of the machine. This is a common issue and, when it does occur, usually happens around 6 months to a year. This generally occurs due to a broken solenoid valve. If your product is still under warranty, take a video and contact their customer service. Maybe suggest it's a solenoid valve and they are usually very good about fixing or replacing the machines and parts. If it is no longer under warranty and they will not resolve the issue (because sometimes they still will after the warranty period), there are many repair services that can fix this. If you are especially handy and brave enough to fix it yourself, you can usually find the replacement parts fairly cheaply online (not just the valve, but really ANY part that may need to be replaced). Again, if it's still under warranty do not go this route, as it will void any existing warranty. Also, if you don't know what you're doing, you could do more damage than good.
All-in-all, this is an amazing machine for this price point. There is a reason this machine is so popular and highly rated. There's a lot of customization available to you and it is a very good quality machine. I would not suggest any product below this machine and price point for your first machine as you'll likely be very disappointed in the results. Eventually you may want to upgrade to a more robust multi-thousand dollar machine, but this is great for the majority of consumers and is super user friendly. Use higher quality beans directly from the roasters and learn how to use the machine and make drinks and you'll be very happy with it. The quality is truly amazing for such a low cost espresso machine.
Side note: Whole Latte Love on YouTube is a great resource for additional reviews, tips and tricks and maintenance for this machine (and many more). It's also a great resource on how to pull shots, steam milk, pick types of milk and make many different types of drinks when you're just starting out or want to up your coffee game.